These Terms govern your access to and use of the MAP Health Care website, mobile applications, recruitment platform and related digital services.
Welcome to MAP Health Care LTD ("MAP Health Care", "Company", "we", "our", or "us").
These Terms & Conditions ("Terms") govern your access to and use of the MAP Health Care website, mobile applications, recruitment platform, workforce management system and all related digital services provided by MAP Health Care LTD.
By accessing, browsing, registering for, or using any part of our Platform, you acknowledge that you have read, understood and agree to be legally bound by these Terms & Conditions together with our Privacy Policy, Cookie Policy and other applicable policies published on our website.
If you do not agree with these Terms, you must immediately stop using our Platform and Services.
These Terms apply to all visitors, registered users, healthcare professionals, healthcare providers, employers, clients, agencies and any other individual or organisation using our Services.
MAP HEALTH CARE LTD
Company Number: 09723243
Registered Office
Unit 36, Kingswood House, South Road, Kingswood, Bristol, BS15 8JF, United Kingdom
General Enquiries
info@maphealthcare.co.uk
Data Protection Contact
Marius Popescu
For the purposes of these Terms, the following definitions apply:
Account means a registered user profile created to access the Platform.
Candidate means any healthcare professional registering to seek employment or temporary work opportunities.
Client or Healthcare Provider means any organisation using MAP Health Care to recruit or engage healthcare professionals.
Compliance Documents means documentation required to verify a Candidate's eligibility to work, qualifications or regulatory status, including but not limited to DBS certificates, Right to Work documentation, training certificates, professional registrations and identification documents.
Platform means the MAP Health Care website, mobile applications, recruitment system, document management system and associated online services.
Services means all recruitment, workforce management, compliance management and digital services provided by MAP Health Care.
User means any individual or organisation accessing or using the Platform.
MAP Health Care provides a secure digital platform designed to support recruitment and workforce management within the United Kingdom healthcare sector.
Our services may include:
Our Platform is intended to improve recruitment efficiency and compliance processes between healthcare providers and healthcare professionals.
MAP Health Care does not provide medical treatment, nursing care, clinical advice or emergency healthcare services.
Nothing within the Platform constitutes professional medical advice.
By using our Platform you confirm that:
Where you are acting on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
Certain Services are available only to registered users.
Healthcare Professionals must:
Healthcare Providers must:
MAP Health Care reserves the right to refuse registration where eligibility requirements are not met.
To access certain features, Users must create an account.
During registration you agree to:
Each account is personal unless specifically authorised for organisational use.
Accounts must not be:
We reserve the right to verify any information submitted during registration.
Users are responsible for maintaining the confidentiality of their login credentials.
You agree to:
MAP Health Care will never ask for your password by email or telephone.
You remain responsible for all activities conducted through your account until you notify us of any security concerns.
All information submitted to the Platform must be truthful, complete and accurate.
Users must not knowingly provide:
Failure to maintain accurate information may result in:
Healthcare Professionals may be required to upload documentation necessary to demonstrate compliance with legal and regulatory requirements.
Such documentation may include:
Users confirm that all documents uploaded belong to them, are genuine, have not been altered and remain valid at the time of submission.
Submission of fraudulent documentation may result in immediate account suspension and referral to the relevant regulatory or law enforcement authorities.
MAP Health Care may verify information submitted by Users for recruitment and compliance purposes.
Verification may include:
Verification undertaken by MAP Health Care does not constitute a guarantee of a Candidate's future performance, competence, conduct or suitability.
Healthcare Providers remain responsible for conducting any additional checks they consider necessary before offering employment or engagement.
Healthcare Professionals using the Platform agree to:
Healthcare Professionals are solely responsible for ensuring that the information contained within their profile remains accurate and up to date.
Healthcare Providers agree to:
Healthcare Providers remain responsible for all employment decisions and contractual arrangements entered into with Candidates.
Users must use the Platform responsibly, professionally and lawfully.
You agree not to:
MAP Health Care reserves the right to investigate any suspected misuse of the Platform.
Users retain ownership of the information and documents they upload to the Platform.
By submitting content, Users grant MAP Health Care a limited, non-exclusive licence to process, store, display and use such content solely for the purposes of:
Users are solely responsible for ensuring that they have the legal right to upload any information or documentation submitted through the Platform.
MAP Health Care reserves the right to remove content that is unlawful, misleading, offensive, fraudulent or otherwise breaches these Terms.
Unless otherwise stated, all intellectual property rights relating to the Platform are owned by or licensed to MAP Health Care LTD.
This includes, without limitation:
These materials are protected under applicable copyright, trademark and intellectual property laws.
Nothing contained within these Terms grants Users ownership of any intellectual property belonging to MAP Health Care LTD.
Users may not:
any part of the Platform without prior written consent from MAP Health Care LTD.
Unauthorised use may result in legal action.
MAP Health Care LTD is committed to protecting personal information and processing data lawfully, fairly and transparently.
Personal information is processed in accordance with:
By using the Platform, Users acknowledge that certain personal information must be processed in order to:
Information may include:
Further information regarding data processing is available within our Privacy Policy.
Users acknowledge that information obtained through the Platform may include confidential information relating to:
Users agree not to disclose confidential information except:
This obligation continues after termination of the User's account.
To deliver our Services efficiently, MAP Health Care integrates with carefully selected third-party providers.
Current providers include:
These providers operate under their own terms and privacy policies.
While we carefully select trusted providers, MAP Health Care is not responsible for the independent operation, availability or policies of third-party services.
Where third-party services experience outages or interruptions, certain Platform functionality may be temporarily unavailable.
By creating an account, Users consent to receiving electronic communications from MAP Health Care.
These communications may include:
Where marketing communications are sent, Users may unsubscribe at any time.
Certain operational and legal communications cannot be opted out of while an account remains active.
The Platform may deliver notifications through:
Users are responsible for maintaining accurate contact details.
MAP Health Care cannot be responsible where Users fail to receive notifications due to:
We aim to maintain continuous availability of the Platform.
However, uninterrupted access cannot be guaranteed.
Access may occasionally be affected by:
MAP Health Care will make reasonable efforts to minimise disruption wherever possible.
We may update, improve or modify the Platform at any time.
Updates may include:
Certain updates may require temporary service interruptions.
Continued use of the Platform following updates constitutes acceptance of those changes.
Users accessing our Services through mobile applications acknowledge that:
MAP Health Care is not responsible for limitations resulting from unsupported devices or outdated operating systems.
Unless expressly agreed otherwise, registration on the Platform is free for healthcare professionals.
Healthcare providers may be subject to separate commercial agreements covering recruitment services, staffing services or subscription arrangements.
Where payments are applicable:
Commercial agreements between MAP Health Care and healthcare providers remain separate from these Terms where applicable.
Registration with MAP Health Care does not guarantee:
Healthcare providers remain solely responsible for selecting Candidates.
Similarly, healthcare providers are not guaranteed that suitable Candidates will always be available.
Information made available through the Platform is provided for general recruitment and workforce management purposes.
Nothing contained within the Platform constitutes:
Users should obtain independent professional advice where appropriate.
The Platform is provided on an "as available" and "as is" basis.
While MAP Health Care makes reasonable efforts to ensure accuracy, we do not warrant that:
Users rely upon Platform information at their own risk.
To the fullest extent permitted by law, MAP Health Care LTD shall not be liable for:
Nothing within these Terms excludes liability for:
Users agree to indemnify and hold harmless MAP Health Care LTD, its directors, employees, contractors and affiliates against any claims, losses, liabilities, damages, costs or expenses arising from:
This indemnity survives termination of the User's account.
MAP Health Care LTD reserves the right to suspend or restrict access to the Platform, temporarily or permanently, where we reasonably believe that a User has:
Where appropriate, we will notify the User of the suspension and provide an opportunity to resolve the matter. However, immediate suspension may occur where necessary to protect our Users, business operations, or to comply with legal or regulatory obligations.
Users may close their account at any time by following the account deletion process within the Platform or by contacting us directly.
MAP Health Care may terminate or permanently disable an account where:
Termination of an account does not automatically require immediate deletion of personal data where retention is necessary for:
Data will be retained only for the period specified within our Data Retention Policy.
Users may request deletion of their account and associated personal data at any time.
Requests will be processed in accordance with:
Certain information may be retained where legally required, including records necessary for:
Where data cannot immediately be deleted, it will be securely restricted until the applicable retention period expires.
MAP Health Care is committed to providing a professional, fair and transparent service.
If you are dissatisfied with any aspect of our services, you may submit a complaint by contacting:
Email: info@maphealthcare.co.uk
Complaints should include:
We aim to acknowledge complaints promptly and investigate them fairly. Where appropriate, we will provide a written response outlining our findings and any actions taken.
Nothing in this section affects your statutory rights.
Where required by law or where necessary to protect individuals, MAP Health Care may report information to relevant authorities, regulators or law enforcement agencies.
This may include, where appropriate:
Such disclosures will only be made where permitted or required by applicable law.
MAP Health Care shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control.
These events may include, but are not limited to:
We will make reasonable efforts to restore normal service as soon as practicable.
MAP Health Care continually develops and improves its services.
Accordingly, we reserve the right to:
Where significant changes materially affect Users, reasonable notice will be provided whenever practicable.
We may amend these Terms & Conditions from time to time to reflect:
The latest version will always be published on our website.
The "Last Updated" date displayed at the beginning of these Terms indicates when the document was most recently revised.
Continued use of the Platform after revised Terms become effective constitutes acceptance of those changes.
If any provision of these Terms is determined by a court or competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed severed from the remaining Terms.
The remaining provisions shall remain in full force and effect.
Failure by MAP Health Care to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to us.
Any waiver shall only be effective where expressly confirmed in writing.
Users may not assign, transfer or delegate any rights or obligations arising under these Terms without the prior written consent of MAP Health Care.
MAP Health Care may assign or transfer its rights and obligations where necessary as part of a business reorganisation, merger, acquisition or other lawful corporate transaction.
These Terms & Conditions, together with our:
constitute the entire agreement between MAP Health Care and the User regarding use of the Platform.
They supersede any previous agreements, understandings or communications relating to the same subject matter.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Nothing in these Terms limits any statutory rights available under applicable law.
For any questions regarding these Terms & Conditions or our services, please contact:
MAP HEALTH CARE LTD
Company Number: 09723243
Registered Office:
Unit 36, Kingswood House, South Road, Kingswood, Bristol, BS15 8JF, United Kingdom
General Enquiries
Email: info@maphealthcare.co.uk
Data Protection Contact
Marius Popescu
These Terms & Conditions are effective from the date published on the MAP Health Care Platform and remain in force until replaced by a newer version.
Users are encouraged to review these Terms periodically to ensure they remain informed of any updates.
By accessing or using the MAP Health Care website, mobile application or recruitment platform, you confirm that you have read, understood and agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.
MAP Health Care LTD appreciates your trust and is committed to providing a secure, compliant and professional recruitment and workforce management platform for healthcare providers and healthcare professionals throughout the United Kingdom.
Document Title: Terms & Conditions
Document Owner: MAP Health Care LTD
Version: 1.0
Status: Public
Applies To: Website, Mobile Application and Recruitment Platform
Jurisdiction: England and Wales
Review Frequency: Annually or following any significant legal, regulatory or operational change.